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Monitoring and Error Reporting

Monitoring and Error Reporting: A complete, production-ready service from IdiconWeb. We scope, implement and support it end-to-end so your team can focus on growth.

Monitoring and Error Reporting

Overview of monitoring dashboards and error reporting for websites and servers

Monitoring and Error Reporting: Problems Should Never Be a Surprise

Most issues do not start with a complete blackout; they start as small warnings: slower responses, error spikes, timeouts, full disks, failing cron jobs, broken API calls. IdiconWeb provides complete Monitoring and Error Reporting so you know what is happening on your servers, websites and applications 24/7.

We centralise metrics, logs and alerts from all layers — infrastructure, web server, PHP, database, CMS, e-shop, APIs and custom code — into a coherent monitoring strategy. Instead of waiting for a client or a visitor to complain, we detect and act early.

Our goal is simple: your business should learn about a problem from IdiconWeb’s monitoring, not from angry users or lost orders.

Monitoring is the foundation of serious online operations — and we treat it as such.

We Watch Uptime, Speed and Server Health in Real Time

IdiconWeb sets up uptime and performance monitoring for your domains, APIs and critical pages (home, category, cart, checkout, login, booking). At the same time, we monitor the underlying servers and services for resource issues and bottlenecks.

We can track:

• Uptime and response time per site or endpoint
• CPU, RAM, disk and network usage on servers
• PHP-FPM pools, web server workers and queue workers
• Database load, connection errors and slow queries
• SSL certificate expiry and domain status
• Availability of critical services (MySQL, Redis, mail, cron)

Alerts are configured with thresholds according to your business reality — not generic default values. Peaks from campaigns or seasonal traffic are handled differently than normal daily load.

With IdiconWeb, performance issues are visible before they become outages.

Uptime and server performance monitoring dashboard
Application error reporting for PHP Laravel WordPress and e-shops

We Collect and Analyse Errors from Your Applications

Logs on the server are not enough. IdiconWeb instruments your applications (WordPress, WooCommerce, CS-Cart, Laravel/Botble, custom PHP and APIs) with structured error tracking. When an exception, PHP warning or critical error appears, we receive detailed context — not just a line in a raw log file.

We typically capture:

• PHP errors, exceptions and fatal crashes
• Framework errors (Laravel, Symfony, etc.)
• WooCommerce and CS-Cart checkout issues
• API failures, timeouts and integration errors
• JavaScript errors affecting user experience
• Background job and cron failures

For each error, we see stack traces, URL, user agent, environment, variables and frequency. This allows IdiconWeb to prioritise and fix what really affects your users and revenue.

Your application stops being a black box — we see what it is doing internally.

Centralised Alerts to the Channels Your Team Already Uses

Monitoring is only useful when the right people see the right alert at the right time. IdiconWeb configures centralised logging and alerting connected to your communication tools.

Depending on your setup, we can send alerts to:

• Email groups (support, IT, management)
• Slack channels or Microsoft Teams
• SMS or push notifications for critical incidents
• Ticketing systems and helpdesk platforms
• Internal dashboards and status pages

We define severity levels (info, warning, critical) and different escalation paths. Minor warnings may only be logged, while serious outages, failed checkouts or repeated API errors trigger immediate alerts.

IdiconWeb designs a signal, not noise — so your team can actually react.

Alerting integrations to email Slack Teams and SMS
Monitoring reports and historical trend analysis of errors and performance

We Turn Monitoring Data into Decisions and Improvements

Metrics and logs over time show patterns: recurring errors, specific hours or days with problems, the impact of a new plugin, a new version or a new campaign. IdiconWeb prepares clear reports and helps you understand what is happening behind the numbers.

We can provide:

• Monthly or quarterly incident summaries
• Uptime and response time reports per site
• Error trend analysis before and after changes
• Correlation between deployments and incidents
• Recommendations for code, hosting or process improvements

This helps you make informed decisions: when to upgrade hosting, when to refactor a module, when to invest in better caching or when to split services for stability.

IdiconWeb uses monitoring not just to “watch”, but to continuously improve your stack.

Monitoring Connected Directly to IdiconWeb Support and Response

Monitoring is even more powerful when it is integrated with a technical support plan. IdiconWeb connects your monitoring and error reporting to our internal processes, so our team is automatically notified and can start investigating.

Depending on your support level, we can:

• React within agreed SLAs for critical alerts
• Open internal tickets automatically when errors appear
• Escalate issues to development, DevOps or security teams
• Communicate with your staff when user impact is detected
• Combine monitoring data with speed, security and backup services

Instead of “seeing an alert and wondering what to do”, you have a clear chain of action tied to the IdiconWeb team.

Monitoring and Error Reporting becomes part of a larger support ecosystem — not an isolated tool.

Integration of monitoring with technical support plans and SLAs
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Testimonial

Trusted by 21,000+
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Emma Roberts

Emma Roberts

Marketing Manager, WebCore Ltd.

Their SEO strategy took our traffic to the next level. We saw results within the first month!

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Liam Turner

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Amazing branding work. They captured our vision perfectly and delivered a stunning identity.

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Sophia Bennett

Product Manager, NextGen Apps

Their UI/UX design improved our user engagement significantly. Smooth process from start to finish.

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Ava Clarke

CEO, DigitalGlow

From web development to SEO, their full-service approach helped us grow fast. Highly recommended!

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Noah Scott

CMO, Brandify Studio

They helped us refine our brand message. Professional, creative, and always on time.

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Olivia Carter

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The video campaign was powerful and emotionally engaging. A brilliant creative team!

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Mason Lee

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The website they built is fast, responsive, and aligns perfectly with our tech vision.

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Chloe Adams

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They crafted a sustainable brand image for us. Beautiful work with deep meaning.

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James Mitchell

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Very strategic and data-driven. Their analytics helped us pivot faster.

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FAQs

Got any
questions?

It usually takes about 24-48 hours to get started after you sign up.

Yes, we tailor every project based on your business goals and requirements.

We serve a wide range of industries including healthcare, finance, e-commerce, and more.

Absolutely! We work with clients across the globe.

We offer flexible pricing based on project size and complexity.

Yes, we offer ongoing support and maintenance packages.

Yes, we specialize in website redesigns that improve performance and user experience.

We stay up-to-date with the latest trends and technologies in the industry.

We provide regular updates via email, calls, and project management tools.

Yes, we offer a satisfaction guarantee and a fair refund policy.